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Book II: FORMATION AND EXECUTION OF CONTRACTS

Article L211-1 of the French Consumer Code

The terms of contracts offered by professionals to consumers must be presented and drafted in a clear and comprehensible manner. In the event of doubt, they shall be interpreted in the sense most favourable to the consumer. However, the provisions of this paragraph are not applicable to proceedings brought on the basis of article L. 621-8.

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Article L211-2 of the French Consumer Code

I.-The general terms and conditions applicable to consumer contracts shall mention, in accordance with the procedures laid down by decree: 1° The nature of the advantage provided by the consumer within the meaning of articles L. 217-1 and L. 224-25-2 instead of or in addition to a price; 2° The existence, implementation conditions and content of legal guarantees, in particular the legal guarantee of conformity for goods, digital content and…

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Article L211-3 of the French Consumer Code

When any written contract is concluded, the consumer shall be informed by the trader of the possibility of having recourse, in the event of a dispute, to the consumer mediation procedure under the conditions laid down in Title I of Book VI.

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Article L212-1 of the French Consumer Code

In contracts concluded between professionals and consumers, terms are unfair if their purpose or effect is to create, to the detriment of the consumer, a significant imbalance between the rights and obligations of the parties to the contract. Without prejudice to the rules of interpretation set out in articles 1188, 1189, 1191 and 1192 of the Civil Code, the unfairness of a term is assessed by reference, at the time…

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Article L213-1 of the French Consumer Code

Where the contract is concluded by electronic means and relates to a sum equal to or greater than an amount set by decree, the professional contracting party shall ensure that the writing recording it is kept for a period determined by that same decree and shall guarantee access to it to his co-contracting party at any time if the latter so requests.

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