Poison control centres are responsible for responding, particularly in emergencies, to any request for risk assessment and any request for an opinion or advice concerning the diagnosis, prognosis and treatment of human poisoning, whether accidental or deliberate, individual or collective, acute or otherwise, caused by any product or substance of natural or synthetic origin, available on the market or present in the environment.
In the case of adverse reactions linked to medicinal products or products mentioned in article R. 5121-150, the poison control centre sends information about these reactions to the regional pharmacovigilance centre with territorial jurisdiction, in accordance with article R. 5121-158.