Any person who has suffered harm or who considers him/herself to have suffered harm as a result of a preventive, diagnostic or healthcare activity, or his/her heirs if the person has died, or, where appropriate, his/her legal representative if the person is a minor, must be informed by the professional, health establishment, health services or body concerned of the circumstances and causes of the harm. If the victim is a protected adult, the person in charge of the protective measure must also be informed.
This information is given to the person no later than fifteen days after the damage is discovered or at their express request, during an interview in which the person may be assisted by a doctor or another person of their choice.