Investment service providers, other than asset management companies, shall ensure that they do not remunerate or assess the performance of their employees in a way that undermines their duty to act in the best interests of their clients when providing investment services.
They shall not take any action, in particular in the form of remuneration or sales targets, which might encourage their employees to recommend a particular financial instrument to a non-professional client when they could offer another financial instrument better suited to that client’s needs.