The principles governing the organisation of on-call care are set out in a regional specification drawn up by the Director General of the Regional Health Agency, in accordance with the objectives set out in the regional health plan.
The regional specifications describe the general organisation of the health care provision ensuring that requests for unscheduled care are dealt with, and mention the fixed consultation points. It also describes the organisation of call regulation.
It specifies the conditions for organising the permanent care service territories for each département.
The regional specifications define the monitoring indicators and the conditions for evaluating the operation of round-the-clock care. It specifies the procedures for collecting and monitoring incidents relating to the organisation and operation of permanent care services. It sets out the procedures for informing the specialised commission on the organisation of care of the regional conference on health and autonomy and the departmental committee referred to in article R. 6313-1 of these incidents.
In addition to remuneration for acts performed as part of their mission, the specifications specify the fixed remuneration of persons participating in on-call duty for ambulatory care and telephone medical regulation. This flat-rate remuneration may vary according to the hardship and geographical constraints, within the limits set by order of the ministers responsible for health and social security. It is financed by the regional intervention fund mentioned in article L. 1435-8.
The order setting out the regional specifications is issued after consultation with the departmental committees mentioned in article R. 6313-1, the specialised commission on the organisation of care of the regional conference on health and autonomy and the regional union of health professionals representing doctors. Changes to the specifications that affect the territory of a single département are established by order of the Director General of the Regional Health Agency, after consulting the regional union of health professionals representing doctors and the committee mentioned in article R. 6313-1 of the département concerned. The organisational conditions referred to in the third paragraph are submitted for the opinion of the departmental medical association and the departmental prefect or, in Paris, the police prefect. The opinions provided for in this paragraph are issued within one month of receipt of the request for an opinion. Once this period has elapsed, the opinion is deemed to have been issued.