Article D312-23 of the French Monetary and Financial Code
Where a credit institution has not established the rules provided for in the second paragraph of article L. 312-23, or where these rules are not complied with, the persons referred to in that paragraph who have been refused access to the institution’s deposit and payment account services may refer the matter to the Autorité de contrôle prudentiel et de résolution. Such a refusal is deemed to have been made if…