Subsection 3: Conciliation procedure

Any person who considers that he or she has been the victim of a discriminatory refusal of care may lodge a complaint with the director of the local health insurance body or the president of the professional association mentioned in 1° and 2° of article R. 1110-9. The referral must mention the identity and contact details of the person lodging the complaint, details enabling the health professional in question to…

The committee will meet at a venue agreed between the local health insurance body and the local professional association. Failing this, it is hosted by the authority that received the complaint. At this meeting, the person lodging the complaint may be assisted or represented by a person of their choice, in particular by an approved association within the meaning of article L. 1114-1. The professional may be assisted or represented…