Chapter IIIb: Medical regulation assistants

The profession of medical regulation assistant may be exercised by persons holding a medical regulation assistant diploma, under conditions defined by regulation.

Under the responsibility of a regulating doctor, the medical regulation assistant takes calls received in a call reception and regulation centre of a healthcare access service or an emergency medical assistance service. Under the supervision of a regulating doctor, he/she contributes to the optimal handling of calls received. He/she provides support for the management of resources and the monitoring of calls and interventions, on a daily basis as well as…

The competent authority may, after obtaining the opinion of a commission composed in particular of professionals, individually authorise to practise the profession of medical regulation assistant nationals of a Member State of the European Union or of another State party to the Agreement on the European Economic Area who, without possessing the diploma mentioned in article L. 4393-19, hold : 1° Evidence of formal qualifications issued by one or more…

A medical regulation assistant may use his evidence of formal qualifications in the language of the State which issued them. He must indicate the place and establishment where he obtained it. In cases where the evidence of formal qualifications from the country of origin, whether a Member State or a Party, is liable to be confused with evidence of formal qualifications requiring additional training in France, the competent authority may…

A medical regulation assistant who is a national of a Member State of the European Union or of another State party to the Agreement on the European Economic Area and who is established and legally practising the activities of a medical regulation assistant in a Member State or a State party to the Agreement on the European Economic Area may perform professional acts in France on a temporary or occasional…

At the time of issue of the authorisation to practise or the declaration of provision of services, the medical regulation assistant must possess the language skills required to practise the profession and those relating to the systems of weights and measures used in France. Checks on language proficiency must be proportionate to the activity to be carried out and carried out once the professional qualification has been recognised.

The following are determined by decree of the Conseil d’Etat: 1° The composition and operation of the commission mentioned in article L. 4393-21 and the conditions under which the person concerned is subject to a compensation measure; 2° The procedures for verifying the professional qualifications mentioned in article L. 4393-23.