I. – The information provided for in this chapter shall be supplied free of charge to the Payment Service User.
II. – The payment service provider and its customer may agree to the provision of additional information, on paper or on another durable medium, to that provided for in this chapter, or to the provision of information more frequently and by means other than those provided for in the deposit account agreement or the framework contract for payment services. The payment service provider and the customer may agree charges for these additional services. Such charges must be appropriate and commensurate with the costs actually incurred by the payment service provider.
III. – During the month of January each year, natural persons and associations are provided with a separate document on paper or any other durable medium summarising the total sums received by the payment service provider during the previous calendar year in respect of products or services from which these persons benefit in connection with the management of their payment account or in application of the payment services framework contract or a deposit account agreement; in the case of a deposit account, this summary includes, where applicable, interest received in respect of a debit position on the account. This summary distinguishes, for each category of products or services related to the management of the payment or deposit account, the subtotal of charges levied and the corresponding number of products or services.
IV. – Where a currency conversion service is offered to the payer prior to initiation of the payment transaction and where this currency conversion service is offered at an ATM, point of sale or by the payee, the party offering the service to the payer is required to provide the payer, on paper or another durable medium, with information on the charges applied and the exchange rate that will be used to convert the payment transaction.
V. – A decree issued on the advice of the Financial Sector Consultative Committee establishes a common denomination for the main banking charges and services that banks are required to comply with.