The obligations of notification to the National Agency for the Safety of Medicines and Health Products or of information incumbent, under the vigilance exercised over the devices mentioned in Article 1 of Regulation (EU) 2017/746, on the manufacturer or, where applicable, his authorised representative, the importer and the distributor, are defined by this Regulation, in particular in Articles 10, 13, 14, 82, 83 and 84.
In addition, any healthcare professional or appropriately trained staff working for prevention organisations, associations or the armed forces health service who is aware of a serious incident must report it to the Agency. They may also report any other incidents of which they are aware, suspected of being due to a device, to the manufacturer so that the latter can carry out its post-marketing surveillance activities in accordance with Article 78 of Regulation (EU) 2017/746 and draw up the reports provided for in Articles 80, 81, 83 and 84 of the same Regulation.
Any patient, any approved patient association or any non-professional user of the device may report to the Agency any incident suspected of being due to a device they are using.