Subject to the provisions of Article R. 49-38, where a request for information from a competent department of one of the Member States of the European Union or of one of the non-Member States mentioned in Article 695-9-48 falls within the scope of the first paragraph of article R. 49-36, the departments and units mentioned in article 695-9-31 shall respond, in the event of an emergency, within a maximum of eight hours and, in the absence of an emergency, within seven days.
In other cases, the reply is sent to the competent department of the requesting State within a maximum of fourteen days.