The fees charged by a credit institution for dealing with irregularities in the operation of a bank account are capped, per month and per transaction, for natural persons not acting for professional purposes. Among these individuals, specific ceilings apply to those who subscribe to the offer mentioned in the second paragraph of this article and those who benefit from the account with basic banking services opened in application of the procedure mentioned in III of article L. 312-1.
Credit institutions shall offer natural persons who are not acting for professional purposes and who find themselves in a fragile situation, particularly in view of the amount of their resources, a specific offer that includes means of payment, including at least two bank cheques per month, and services appropriate to their situation and likely to limit the costs incurred in the event of an incident.
The conditions for application of this article are laid down by decree in the Conseil d’Etat.