The obligations of notification to the National Agency for the Safety of Medicines and Health Products or of information incumbent, under the vigilance exercised over the devices mentioned in Article 1 of Regulation (EU) 2017/745 of the European Parliament and of the Council of 5 April 2017, on the manufacturer or, where applicable, his authorised representative, the importer and the distributor, are defined by this Regulation, in particular in its Articles 10, 13, 14, 87, 88 and 89.
In addition, any healthcare professional or professional user of the device who is aware of a serious incident must report it to the Agency. They may also report all other incidents of which they are aware suspected of being due to a device to the manufacturer, so that the latter can carry out its post-marketing surveillance activities, in accordance with Article 83 of Regulation (EU) 2017/745, and draw up the reports provided for in Articles 85, 86 and 88 and 89 of the same Regulation.
Any patient, approved patient association or non-professional user of the device may report to the Agency any incident suspected of being due to a device they are using.