If the insurer has not made an offer of compensation by the end of the four-month period available to it, in accordance with article L. 1142-14, the victim or his heirs may submit a claim to the Office, by registered letter with acknowledgement of receipt, with a view to obtaining compensation from the insurer.
The same applies when, although the Commission de conciliation et d’indemnisation des accidents médicaux, des affections iatrogènes et des infections nosocomiales (Conciliation and Compensation Commission for Medical Accidents, Iatrogenic Diseases and Nosocomial Infections) considers that several parties are responsible for the damage, the insurers of these parties have not made a joint offer by the end of the four months available to them to do so.
The Office registers the claim and informs the claimant.
The four-month period provided for in article L. 1142-14 runs from the date of receipt by the Office of the request made by the victim or his beneficiaries.