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Subsection 2: Pre-contractual information, commercial practices, contracts and credit

Article L511-5 of the French Consumer Code

Officers are empowered to investigate and record infringements or breaches of the following provisions: 1° Sections 1, 2, 5, 10, 11 and 12 of Chapter I of Title II of Book I; 2° Sections 1 and 2 and subsections 1, 2 , 3 and 7 of Section 3 of Chapter II of Title II of Book I; 3° Chapters I, II and III of Title II of Book II; 4°…

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Article L511-6 of the French Consumer Code

Officers are empowered to investigate and record infringements or breaches of the following provisions: 1° Chapters I, II and IV of Title I of Book I; 2° Sections 3, 4, 6, 7, 8 and 9 of Chapter I of Title II of Book I; 3° Chapters I, II, III, IV, V, VI and VII of Title I of Book II; 4° Sections 2a, 3, 5, 16, 17, 18, 19 and…

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Article L511-7 of the French Consumer Code

Officers are empowered to investigate and record infringements or breaches of the provisions: 1° Regulation (EU) 2021/782 of the European Parliament and of the Council of 29 April 2021 on rail passengers’ rights and obligations; 2° Article 23 of Regulation (EC) No 1008/2008 of the European Parliament and of the Council of 24 September 2008 on common rules for the operation of air services in the Community; 3° Article 3(1)…

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Article L511-8 of the French Consumer Code

Agents are empowered to investigate and record infringements or breaches of the provisions: 1° Of the third paragraph of article 10 of Law no. 71-1130 of 31 December 1971 reforming certain judicial and legal professions, in compliance with the professional secrecy mentioned in article 66-5 of the same law; 2° Of the second paragraph of article 15 de l’ordonnance du 10 septembre 1817 qui réunit, sous la dénomination d’Ordre des…

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Article L511-9 of the French Consumer Code

In the performance of their duties, authorised agents may record infringements and breaches of Chapters I and III of Title I, and Chapters I, II, III, and IV of Title II of the loi n° 78-17 du 6 janvier 1978 relative à l’informatique, aux fichiers et aux libertés et peuvent communiquer ces constatations à la Commission nationale de l’informatique et des libertés.

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Article L511-10 of the French Consumer Code

In the context of the administrative cooperation organised by Regulation (EU) 2017/2394 of the European Parliament and of the Council of 12 December 2017 on cooperation between national authorities responsible for the enforcement of consumer protection laws and repealing Regulation (EC) No 2006/2004, where a request for mutual assistance is made by a Member State of the European Union or by the European Commission, the investigation, detection and cessation of…

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