Subsection 2: Telephone information

Subject to the tariff applied for the provision of directory enquiry services, no specific call tariff other than that for a national call may be applied, by mobile telephone operators, to calls made to directory enquiry services.

When they offer to provide a connection following the provision of a telephone number, directory enquiry providers are obliged to inform the consumer of the tariff for this connection. This information must be provided systematically and prior to the consumer’s express acceptance of the contact offer.