Subsection 2: Pre-contractual information

I.-Prior to the conclusion of a contract, providers of publicly available electronic communications services shall communicate to consumers, insofar as it concerns a service they provide: 1° The information mentioned in articles L. 111-1, L. 221-5 and, where applicable, L. 221-8 and L. 221-11 ; 2° The information mentioned in article L. 224-27-1. This information shall be communicated in a clear and comprehensible manner on a durable medium or, where…

Prior to the conclusion of a contract: 1° Providers of publicly available electronic communications services shall communicate information relating in particular to the quality of the service rendered, the amounts payable for activating the service, the minimum duration required to be able to benefit from promotions, any costs associated with changing provider and the compensation and reimbursement conditions available to consumers. They also inform consumers of their option to register…

Prior to the conclusion of a contract, providers of publicly available electronic communications services shall inform end users of the existence of the rights to compensation provided for in Article L. 224-42-1.

Prior to the conclusion of a contract, providers of publicly available Internet access and interpersonal electronic communications services shall communicate, as part of the price information, for a bundled offer of services or a bundled offer of services and terminal equipment, the price of the individual elements of the bundled offer insofar as they are also marketed separately.