Section 1: Scope and definitions

The provisions of this chapter apply to the services mentioned in Books I to III and Title V of Book V of the Monetary and Financial Code as well as to operations carried out by the undertakings governed by the code des assurances, by mutual societies and unions governed by Book II of the Code de la mutualité and by provident institutions and unions governed by Title 3 of Book…

The obligations laid down in the provisions of this chapter shall apply to financial service providers and intermediaries.

For contracts relating to financial services involving an initial service agreement followed by successive transactions or a series of separate transactions of the same nature staggered over time, the provisions of this chapter apply only to the first service agreement. For tacitly renewable contracts, the provisions of this chapter apply only to the initial contract. In the absence of an initial service agreement, where successive or separate operations of the…

For the purposes of this chapter, a durable medium is any instrument which enables the consumer to store information addressed personally to him in order to be able to refer to it at a later date for a period of time appropriate to the purposes for which the information is intended and which allows identical reproduction of the information stored.