Chapter V: Renewal and termination of contracts

For service contracts concluded for a fixed term with a tacit renewal clause, the trader providing the service shall inform the consumer in writing, by letter or dedicated e-mail, no earlier than three months and no later than one month before the end of the period authorising the rejection of renewal, of the possibility of not renewing the contract he has concluded with a tacit renewal clause. This information, delivered…

Where a contract has been concluded by electronic means or has been concluded by another means and the trader, on the day of termination by the consumer, offers the consumer the possibility of concluding contracts by electronic means, termination shall be made possible using this method. To this end, the trader shall make available to the consumer a free facility enabling the consumer to complete, by electronic means, the notification…

The provisions of this chapter, with the exception of article L. 215-1-1, do not apply to operators of drinking water and wastewater services.

The provisions of this chapter shall also apply to contracts concluded between professionals and non-professionals.

The provisions of articles L. 215-1 to L. 215-3 and L. 241-3 are reproduced in full in the contracts for the provision of services to which they apply.

The rules relating to tacit renewal and the procedures for cancelling insurance contracts are laid down by the provisions of Chapter III of Title I of Book I of the Insurance Code. The rules relating to tacit renewal and the procedures for cancelling membership contracts offered by mutual societies and unions of mutual societies are laid down by the provisions of Chapter I of Title II of Book II of…