Subsection 2: Aggressive commercial practices

A commercial practice is aggressive when, as a result of repeated and insistent solicitations or the use of physical or moral coercion, and taking into account the surrounding circumstances:1° It significantly alters or is likely to alter a consumer’s freedom of choice;2° It vitiates or is likely to vitiate a consumer’s consent;3° It hinders the exercise of a consumer’s contractual rights.In order to determine whether a commercial practice uses harassment,…

Sont réputées agressives au sens de l’article L. 121-6 commercial practices aimed at : 1° Giving the consumer the impression that he will not be able to leave the premises before a contract has been concluded; 2° Making personal visits to the consumer’s home, ignoring his request to see the trader leave the premises or not to return, unless authorised to do so by national law to ensure performance of…