Section 7: Training of lenders and intermediaries

Creditors and credit intermediaries shall ensure that the staff under their authority possess and keep up to date appropriate knowledge and skills concerning the preparation, offer and granting of credit agreements referred to in Article L. 313-1, the provision of the advice service referred to in articles L. 313-13 and L. 313-14 and, where applicable, intermediation activities. When the conclusion of a credit agreement involves the subscription of ancillary services,…

The persons responsible for providing the borrower with explanations of the loans mentioned in articles L. 312-1 to L. 312-3 and to collect the information needed to draw up the sheet provided for in article L. 312-17 are trained in the distribution of consumer credit and the prevention of over-indebtedness. The employer of these persons shall make available, for control purposes, the training certificate referred to in article L. 6353-1…