Chapter V: Renewal and termination of contracts

The facility for cancelling the contract provided for in Article L. 215-1-1 is presented to the consumer as “cancel your contract” or a similar unambiguous wording, displayed in legible characters. This facility is directly and easily accessible from the online interface from which the consumer can conclude contracts electronically. This facility is directly and easily accessible from the online interface from which the consumer can conclude contracts electronically. This functionality…

I.-For the purposes of identifying the contract to be cancelled, the cancellation feature provided for in article L. 215-1-1 includes sections enabling the trader to be provided with the following information, or to confirm its accuracy: 1° The surname and first name of the consumer, or if the contract has been concluded with a legal entity, its business name or corporate name; 2° The e-mail address or, failing that, the…

After filling in or confirming the headings provided for in article D. 215-2, the consumer accesses, before notifying the trader of his termination, a page which provides a summary of his termination enabling him to check and, if necessary, amend the information provided. The consumer notifies the trader of the termination of the contract by activating a function which is directly accessible from the page provided for in the first…