Chapter II: Special provisions for distance contracts for financial services

For the application of the provisions of article L. 222-5, the supplier shall provide the consumer with information concerning: 1° Its identity: the identity, principal activity, geographical address at which the supplier of financial services is established, and any other address necessary for monitoring relations between the consumer and the supplier. Where the supplier uses the services of a representative or intermediary, he shall also communicate to the consumer the…

In the case of voice telephony communications, the identity of the supplier and the commercial nature of the call initiated by the supplier shall be indicated unequivocally at the beginning of any conversation with the consumer.

When a payment service defined in II of article L. 314-2 of the Monetary and Financial Code is provided under the conditions set out in articles L. 222-1 and L. 222-2 of this code, the supplier shall communicate to the consumer, without prejudice to the information specified by the legislative and regulatory provisions specific to this service, the information provided for in the second sentence of the first paragraph of…

Where the document by which the consumer has communicated his wish to withdraw to the supplier has been sent on paper or on another durable medium before the expiry of the period referred to in Article L. 222-7, the consumer is deemed to have complied with this time limit.