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Article L132-21 of the French Consumer Code

Any breach of the obligations relating to the consumer assistance telephone number mentioned in article L. 121-16 is punishable by an administrative fine of up to €3,000 for a natural person and up to €15,000 for a legal entity.

Original in French 🇫🇷
Article L132-21


Tout manquement aux obligations relatives au numéro de téléphone d’assistance au consommateur mentionnées à l’article L. 121-16 est passible d’une amende administrative dont le montant ne peut excéder 3 000 euros pour une personne physique et 15 000 euros pour une personne morale.
Cette amende est prononcée dans les conditions prévues au chapitre II du titre II du livre V.

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