It is prohibited to require immediate or deferred payment for goods or services supplied by a trader or, in the case of goods, to require their return or preservation, without the goods having been the subject of a prior order by the consumer.
The provisions of this article also apply to contracts for the supply of water, gas or electricity where they are not packaged in a delimited volume or in a specific quantity as well as to the supply of district heating and digital content not supplied on a tangible medium.