French Business Law - French Legislation

Article L120-1 of the French Consumer Code

November 8, 2023

Bulk sales are defined as sales to consumers of products presented without packaging, in quantities chosen by the consumer, in reusable or reusable containers. Bulk sales are offered on a self-service or assisted service basis. It may be concluded as part of a distance selling contract. Any everyday consumer product may be sold in bulk, except where duly justified on public health grounds. The list of exceptions is set by…

Article L120-2 of the French Consumer Code

November 8, 2023

In retail outlets, the reusable container may be provided by the retailer at the point of sale or brought by the consumer. Any end consumer may ask to be served in a container brought by them, as long as it is visibly clean and suitable for the nature of the product purchased. In-store signage informs the end consumer that the reusable container is available at the point of sale. In-store…

Article L121-1 of the French Consumer Code

November 8, 2023

Unfair commercial practices are prohibited. A commercial practice is unfair where it is contrary to the requirements of professional diligence and alters or is likely to alter substantially the economic behaviour of the consumer who is normally informed and reasonably observant and circumspect, with regard to a good or service.

Article L121-2 of the French Consumer Code

November 8, 2023

A commercial practice is misleading if it is committed in any of the following circumstances: 1° Where it creates confusion with another good or service, a trade mark, trade name or other distinguishing sign of a competitor; 2° Where it is based on false or misleading claims, indications or presentations relating to one or more of the following: a) The existence, availability or nature of the good or service; b)…

Article L121-3 of the French Consumer Code

November 8, 2023

A commercial practice is also misleading if, taking into account the specific limitations of the means of communication used and the surrounding circumstances, it omits, conceals or provides in an unintelligible, ambiguous or untimely manner any material information or where it does not indicate its true commercial intent where this is not already apparent from the context. Where the means of communication used imposes space or time limits, in assessing…

Article L121-4 of the French Consumer Code

November 8, 2023

The following are deemed to be misleading, within the meaning of articles L. 121-2 and L. 121-3, commercial practices aimed at : 1° For a professional to claim to be a signatory to a code of conduct when it is not; 2° To display a certificate, quality label or equivalent without having obtained the necessary authorisation; 3° To claim that a code of conduct has received the approval of a…

Article L121-5 of the French Consumer Code

November 8, 2023

The provisions of articles L. 121-2 to L. 121-4 are also applicable to practices that target professionals and non-professionals.

Article L121-6 of the French Consumer Code

November 8, 2023

A commercial practice is aggressive when, as a result of repeated and insistent solicitations or the use of physical or moral coercion, and taking into account the surrounding circumstances:1° It significantly alters or is likely to alter a consumer’s freedom of choice;2° It vitiates or is likely to vitiate a consumer’s consent;3° It hinders the exercise of a consumer’s contractual rights.In order to determine whether a commercial practice uses harassment,…

Article L121-7 of the French Consumer Code

November 8, 2023

Sont réputées agressives au sens de l’article L. 121-6 commercial practices aimed at : 1° Giving the consumer the impression that he will not be able to leave the premises before a contract has been concluded; 2° Making personal visits to the consumer’s home, ignoring his request to see the trader leave the premises or not to return, unless authorised to do so by national law to ensure performance of…

Article L121-8 of the French Consumer Code

November 8, 2023

It is prohibited to abuse a person’s weakness or ignorance in order to induce them, by means of home visits, to enter into commitments in cash or on credit in any form whatsoever, where the circumstances show that the person was not in a position to appreciate the scope of the commitments they were entering into or to detect the tricks or devices used to persuade them to enter into…

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Title II: SALES PRACTICES

Article L120-1 of the French Consumer Code

Article L120-2 of the French Consumer Code

Article L121-1 of the French Consumer Code

Article L121-2 of the French Consumer Code

Article L121-3 of the French Consumer Code

Article L121-4 of the French Consumer Code

Article L121-5 of the French Consumer Code

Article L121-6 of the French Consumer Code

Article L121-7 of the French Consumer Code

Article L121-8 of the French Consumer Code

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Title II: SALES PRACTICES

Contact a French lawyer now

Contact a French Business Lawyer

Do you need French-law advice? Contact our Lawyers in France.

Our attorneys will contact you promptly within 24h. All information exchanged through this website will be communicated to attorneys only, and will remain confidential.

We Solve Legal & Tax Issues in France

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