When carrying out insurance distribution activities, insurance intermediaries and insurance undertakings shall take all appropriate measures to detect conflicts of interest that may arise between themselves, including their respective managers and staff, any person directly or indirectly linked to them by a control relationship, and their policyholders or members or between two policyholders or members, when carrying out insurance distribution activities.
Where the arrangements put in place by the intermediary or the insurance undertaking in accordance with Article L. 522-1 to manage conflicts of interest are not sufficient to guarantee, with a reasonable degree of certainty, that the risk of harming the interests of the prospective policyholder or the prospective member will be avoided, the intermediary or the insurance undertaking shall inform the latter, before the conclusion of any insurance contract, of the general nature or sources of such conflicts of interest.