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Title II: Information to be provided by distributors and rules of conduct

Article L521-1 of the French Insurance Code

I.-The distributors of insurance products shall act honestly, impartially and professionally in the best interests of the policyholder or member. II.-Without prejudice to the provisions of articles L. 121-1 to L. 121-5 of the French Consumer Code, all information, including advertising communications, sent by the distributor of insurance products to a potential policyholder or member must be clear, accurate and not misleading. Advertising communications must be clearly identifiable as such….

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Article L521-2 of the French Insurance Code

I.-Prior to the conclusion of an insurance contract, insurance intermediaries shall provide prospective policyholders or members with information relating to their identity, address, registration, complaints procedures and recourse to a mediation process, as well as, where applicable, the existence of financial links with one or more insurance undertakings. It shall also inform the client whether it provides a recommendation service for the insurance contracts it distributes. II. -Before concluding an…

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Article L521-3 of the French Insurance Code

When distributing an insurance contract, and prior to the conclusion of the contract, the insurance undertaking shall provide the prospective policyholder or member with information relating to its identity, address, status as an insurance undertaking, complaints procedures and recourse to a mediation process. It also informs the prospective policyholder or member of the nature of the remuneration received by its staff for distributing the contract. The policyholder or subscriber is…

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Article L521-4 of the French Insurance Code

I.-Prior to the conclusion of any insurance contract, the distributor referred to in Article L. 511-1 shall specify in writing, on the basis of information obtained from the prospective subscriber or member, the latter’s requirements and needs and shall provide him with objective information on the proposed insurance product in a comprehensible, accurate and non-misleading form in order to enable him to make an informed decision. The distributor shall advise…

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Article L521-6 of the French Insurance Code

The information provided by the distributor to the subscriber pursuant to Articles L. 521-2 to L. 521-4 and L. 522-1 to L. 522-6 shall be provided on paper. This information may also be provided on a durable medium other than paper, provided that, notwithstanding the provisions of Article L. 111-10, this medium is appropriate for commercial transactions between the distributor and the subscriber and that the subscriber has chosen this…

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Article L522-1 of the French Insurance Code

In addition to the obligations imposed on him or her pursuant to the provisions of Articles L. 521-1, L. 521-2 and L. 521-3 and Commission Delegated Regulation (EU) 2017/2359 of 21 September 2017, the intermediary or insurance undertaking that carries out distribution activities for individual life insurance contracts with surrender values, the subscription of a capitalisation contract or membership of a contract mentioned in Article L. 132-5-3 or Article L….

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Article L522-2 of the French Insurance Code

When carrying out insurance distribution activities, insurance intermediaries and insurance undertakings shall take all appropriate measures to detect conflicts of interest that may arise between themselves, including their respective managers and staff, any person directly or indirectly linked to them by a control relationship, and their policyholders or members or between two policyholders or members, when carrying out insurance distribution activities. Where the arrangements put in place by the intermediary…

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Article L522-3 of the French Insurance Code

Without prejudice to the provisions of articles L. 521-1 and L. 521-2, the intermediary or insurance company shall provide the prospective subscriber or member with the following information prior to the conclusion of any contract referred to in article L. 522-1: 1° An indication of whether or not the periodic assessment of the suitability of the recommended investment products for the requirements and needs of subscribers and members, as provided…

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