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Article L614-2 of the French Consumer Code

The Ombudsman shall provide on its website an electronic link to the European online dispute resolution platform provided for in Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on the online settlement of consumer disputes and amending Regulation (EEC) No 2006/2004 and Directive No 2009/22/EC (CLR Regulation).

Original in French 🇫🇷
Article L614-2


Le médiateur fournit sur son site internet un lien électronique vers la plate-forme européenne de résolution en ligne des litiges prévue par le règlement (UE) n° 524/2013 du Parlement européen et du Conseil du 21 mai 2013 relatif au règlement en ligne des litiges de consommation et modifiant le règlement (CEE) n° 2006/2004 et la directive n° 2009/22/CE (règlement relatif au RLLC).

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