The relationship between the distributor and the issuer of personalised support vouchers is governed by a contract. This contract specifies the terms and conditions for ordering personalised support vouchers, paying for, reimbursing or exchanging the vouchers, as well as how long they are to be kept. It also specifies the procedures for transmitting the information defined in article R. 1611-6, and the method for calculating any commission due to the issuer in addition to the face value of the vouchers.
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