If, within six weeks of the presentation of the correspondence provided for in the first paragraph of article L. 211-10 requesting the information to be sent to the insurer in accordance with articles R. 211-37 or R. 211-38, the insurer has received no reply or only an incomplete reply, the period provided for in the first paragraph of article L. 211-9 is suspended from the expiry of the six-week period until receipt of the information requested.