Subsection 2: Formation, amendment and duration of the contract

With the exception of Article L. 224-25-6, the provisions of this subsection are not applicable to non-number-based interpersonal communications services within the meaning of 6° quater of Article 32 of the French Post and Electronic Communications Code, which are subject to the provisions of Section 3 of this chapter.

Any contract entered into by a consumer for the supply of digital content or digital services shall include at least the following information: 1° The identity and contact details of the professional; 2° The information mentioned in articles L. 111-1, L. 221-5 and, where applicable, L. 221-8 and L. 221-11, and in particular: a) The nature of the benefit granted by the consumer instead of or in addition to the…

Traders who offer, directly or through a third party, a supply of digital content or digital services may not make the conclusion or amendment of the terms of the contract governing that supply subject to the consumer’s acceptance of a clause requiring compliance with a minimum contract performance period of more than twenty-four months from the date of conclusion of the contract or its amendment.

Where a contract for the supply of digital content or digital services including a clause requiring compliance with a minimum performance period has been subscribed to by the consumer, the invoices drawn up by the trader shall mention the remaining duration of the commitment or the date of the end of the commitment or, where appropriate, mention that this minimum contractual performance period has expired.

The provisions of this article shall apply to any professional providing digital content or digital services and offering the consumer, directly or via a third party, an after-sales service, a technical assistance service or any other service responsible for handling complaints relating to the performance of the contract concluded with that professional, and accessible via a voice communications service within the meaning of 7° of Article L. 32 of the…

In the absence of or beyond a minimum performance period imposed by the contract, the period of notice for termination by a consumer of a contract for the supply of digital content or digital services may not exceed ten days from receipt by the trader of the request for termination. The consumer may, however, request that such termination take effect more than ten days after the trader has received the…