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Article L224-25-12 of the French Consumer Code

The trader provides digital content or a digital service in accordance with the contract and the criteria set out in Article L. 224-25-14. Where the contract provides for a one-off supply of digital content or a digital service, or a series of separate supply operations, the trader is liable for any lack of conformity existing at the time of the supply and which becomes apparent within two years of the…

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Article L224-25-13 of the French Consumer Code

The digital content or digital service conforms to the contract if it meets in particular, where applicable, the following criteria: 1° It corresponds to the description, type, quantity and quality, in particular as regards functionality, compatibility, interoperability, or any other characteristic provided for in the contract; 2° It is fit for any special purpose intended by the consumer, which was brought to the attention of the trader at the latest…

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Article L224-25-14 of the French Consumer Code

I.-In addition to the compliance criteria set out in the contract, the digital content or digital service is compliant if it meets the following criteria: 1° It is fit for the use normally expected of digital content or a digital service of the same type, taking into account, where applicable, any provisions of European Union law and national law and all technical standards, or in the absence of such technical…

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Article L224-25-15 of the French Consumer Code

Where, in the course of the contract, personal data processing is carried out by the trader, a failure on his part to comply with his obligations under Regulation (EU) 2016/679 of 27 April 2016 and Law No. 78-17 of 6 January 1978 on data processing, data files and individual liberties, where such failure results in non-compliance with one or more of the compliance criteria set out in this section, shall…

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Article L224-25-16 of the French Consumer Code

I.-Defects in conformity which become apparent within twelve months of the digital content or digital service being supplied are presumed to have existed at the time of that supply, in the absence of proof to the contrary. Where the contract provides for the continuous supply of the digital content or the digital service over a given period, the burden of proof as to whether the digital content or the digital…

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