The contractual documents relating to legal expenses insurance, mentioned in article L. 127-2, must indicate the management method, provided for in article L. 321-6, for which the company has opted.
If the company has opted for the method provided for in the first indent of the first paragraph of article L. 321-6, the policyholder must be informed without delay by the insurance company of the address of the department or departments responsible for handling claims in the legal protection branch, as soon as the first request for legal protection cover is made.
Where the insurance undertaking has opted for the management method provided for in the second indent of the first paragraph of the same article, the contractual documents must indicate the name and registered office of the legally distinct undertaking entrusted with the management of legal expenses claims.
Where the insurance company has opted for the management method provided for in the third indent of the first paragraph of the same article, the contractual documents must indicate, in very conspicuous characters, that when the insured is entitled to claim, under the policy, the intervention of the legal protection insurance, he has the right to entrust the defence of his interests to a lawyer or a qualified person of his choice. On receipt of a claim, the insurer informs the insured that he/she benefits from these same legislative provisions.