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Article L221-21 of the French Consumer Code

The consumer shall exercise his right of withdrawal by informing the trader of his decision to withdraw by sending, before expiry of the period provided for in Article L. 221-18, the withdrawal form referred to in 7° of article L. 221-5 or any other unambiguous statement expressing his wish to withdraw.
The trader may also allow the consumer to fill in and submit the form or declaration provided for in the first paragraph online via his website. In this case, the trader shall, without delay, provide the consumer with an acknowledgement of receipt of the withdrawal on a durable medium.

Original in French 🇫🇷
Article L221-21

Le consommateur exerce son droit de rétractation en informant le professionnel de sa décision de se rétracter par l’envoi, avant l’expiration du délai prévu à l’article L. 221-18, du formulaire de rétractation mentionné au 7° de l’article L. 221-5 ou de toute autre déclaration, dénuée d’ambiguïté, exprimant sa volonté de se rétracter.
Le professionnel peut également permettre au consommateur de remplir et de transmettre en ligne, sur son site internet, le formulaire ou la déclaration prévus au premier alinéa. Dans cette hypothèse, le professionnel communique, sans délai, au consommateur un accusé de réception de la rétractation sur un support durable.

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