Contracts for which the withdrawal period defined in article L. 222-7 may not be started by the parties before the end of this period without the consumer’s agreement. Where the consumer exercises his right of withdrawal, he may only be required to make proportional payment for the financial service actually provided, to the exclusion of any penalty.
The supplier may only require the consumer to pay for the service referred to in the first paragraph if he can prove that the consumer was informed of the amount due, in accordance with article L. 222-5. However, he may not demand this payment if he has begun to perform the contract before expiry of the withdrawal period without prior request from the consumer.