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Article L311-11 of the French Monetary and Financial Code

The professional guarantees that information and documents will be accessible for a period appropriate to their purpose. For pre-contractual and contractual documents, this period may not be less than five years after the end of the contractual relationship. When the professional intends to no longer make such information and documents accessible, he shall inform the customer in advance, and within a period of not less than two months, by any…

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Article L311-12 of the French Monetary and Financial Code

The provisions of this section do not apply to door-to-door selling and the distance provision of financial services governed by Chapters I and III of Title IV of Book III of this Code and to distance contracts for financial services governed by Chapter II of Title II of Book II of the Consumer Code.

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Article L311-14 of the French Monetary and Financial Code

Professionals must ensure that the transactions and services they provide to their customers are accessible, in accordance with the requirements set out in article L. 412-13 of the French Consumer Code, under: 1° Section 1 of Chapter II of this Title; 2° Articles L. 131-2, L. 132-1 and L. 132-2; 3° II and 1° of III of article L. 314-1; 4° The opening, management and closure of a payment account…

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