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Article L221-15 of the French Consumer Code

The trader is automatically liable to the consumer for the proper performance of the obligations arising from the distance contract, whether those obligations are performed by the trader who concluded the contract or by other service providers, without prejudice to his right of recourse against them.
However, he may be exonerated from all or part of his liability by proving that the failure to perform or improper performance of the contract is attributable either to the consumer, or to the unforeseeable and insurmountable act of a third party to the contract, or to a case of force majeure.

Original in French 🇫🇷
Article L221-15


Le professionnel est responsable de plein droit à l’égard du consommateur de la bonne exécution des obligations résultant du contrat conclu à distance, que ces obligations soient exécutées par le professionnel qui a conclu ce contrat ou par d’autres prestataires de services, sans préjudice de son droit de recours contre ceux-ci.
Toutefois, il peut s’exonérer de tout ou partie de sa responsabilité en apportant la preuve que l’inexécution ou la mauvaise exécution du contrat est imputable soit au consommateur, soit au fait, imprévisible et insurmontable, d’un tiers au contrat, soit à un cas de force majeure.

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