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Article L224-25-10 of the French Consumer Code

The trader shall provide the digital content or the digital service without undue delay after the conclusion of the contract, unless the parties expressly agree on a specific date or period.

The trader has fulfilled the obligation to supply when the digital content or the digital service, or any appropriate means of accessing or downloading it, are made available or accessible to the consumer at any physical or virtual location chosen by the consumer.

The burden of proving the provision of the digital content or digital service within the meaning of this Article shall lie with the trader.

The supply of digital content on a physical medium used exclusively for its transport is governed by articles L. 216-1 et seq.

Original in French 🇫🇷
Article L224-25-10

Le professionnel fournit le contenu numérique ou le service numérique sans retard injustifié après la conclusion du contrat, sauf si les parties conviennent expressément d’une date ou d’un délai spécifique.


Le professionnel s’est acquitté de l’obligation de fourniture lorsque le contenu numérique ou le service numérique, ou tout moyen approprié pour y accéder ou le télécharger, sont rendus disponibles ou accessibles pour le consommateur en tout lieu physique ou virtuel que ce dernier a choisi.


La charge de la preuve de la fourniture du contenu numérique ou du service numérique au sens du présent article incombe au professionnel.


La fourniture d’un contenu numérique sur un support matériel servant exclusivement à son transport est régie par les articles L. 216-1 et suivants.

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