I.-The provisions of this section apply to contracts taken out by a consumer with an electricity or natural gas supplier, as well as to contracts taken out by a non-professional for electrical power equal to or less than 36 kilovoltamperes or for natural gas consumption of less than 30,000 kilowatt hours per year. II.-The provisions of article L. 224-2, article L. 224-3 with the exception of its 13° and 16°,…
Electricity or natural gas suppliers must adapt the communication of contracts and information to consumers’ disabilities.
The electricity or natural gas supply offer specifies, in clear and comprehensible terms, the following information: 1° The identity of the supplier, the address of its registered office, its unique identification number and the words RCS followed by the name of the town where the registry where it is registered is located or any equivalent document for companies located outside France and for operators who are not entered in the…
The information referred to in Article L. 224-3 is made available to the consumer in writing or on a durable medium prior to the conclusion of the contract. They are accompanied by a summary of the main contractual provisions.
When the supplier offers a deal, it includes at least a one-year contract.
The consumer is only bound by his signature. By way of derogation from the first paragraph and the first paragraph of Article L. 221-25, if the consumer who moves into a site solicits a supplier and wishes performance of his distance contract to begin before the end of the withdrawal period referred to in Article L. 221-18, the supplier shall obtain the consumer’s express request, by any means, and transmit…
The contract entered into by a consumer with an electricity or natural gas supplier shall be in writing or available on a durable medium. At the consumer’s request, it shall be sent to him at his choice by electronic means or by post. In addition to the information mentioned in article L. 224-3, it includes the following information: 1° The date on which the contract takes effect and its expiry…
The supplier is required to offer the customer the option of entering into a single contract with the supplier for the supply and distribution of electricity or natural gas. In addition to the network access service, the consumer may, as part of the single contract, ask to benefit from all the technical services offered by the network operator. The supplier may not invoice the consumer for any costs other than…
The consumer has free access to his consumption data.The terms and conditions of access to consumption data and statements are specified by a decree issued after consulting the Conseil national de la consommation and the Commission de régulation de l’énergie.
For dynamic pricing offers mentioned in article L. 332-7 du code de l’énergie, the supplier shall make available to the consumer the warning system for significant variations in the market price provided for in V of this article.
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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is a Registered Trademark of
PETROFF LAW FIRM (SELARL LEGASTRAT)
182, rue de Rivoli
75001, Paris France
RCS Paris n°814433470
Paris Bar Registration n° (Toque) C2396
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