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Article L224-25-21 of the French Consumer Code

In the cases provided for in article L. 224-25-20, the consumer shall inform the trader of his decision to obtain a price reduction.

The price reduction is proportional to the difference between the value of the digital content or digital service provided and the value of this digital content or digital service in the absence of the lack of conformity.

Original in French 🇫🇷
Article L224-25-21

Dans les cas prévus à l’article L. 224-25-20, le consommateur informe le professionnel de sa décision d’obtenir une réduction du prix.


La réduction du prix est proportionnelle à la différence entre la valeur du contenu numérique ou du service numérique fourni, et la valeur de ce contenu numérique ou service numérique en l’absence du défaut de conformité.

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