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Article L242-18-1 of the French Consumer Code

Without prejudice to the award of damages, a civil fine may be imposed on a professional who in bad faith obstructs the implementation of the legal guarantee of conformity provided for in articles L. 224-25-17 to L. 224-25-25. The administrative authority responsible for competition and consumer affairs, acting on the basis of article L. 524-2 or intervening in the proceedings, consumer defence associations, acting on the basis of articles L….

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Article L242-18-2 of the French Consumer Code

A trader who has incurred shipping costs with a view to bringing the digital content into conformity on a tangible medium is obliged to reimburse them no later than fourteen days from the day on which the consumer is informed of the assumption of responsibility under the legal guarantee. The amount due is automatically increased by 10% if reimbursement is made no later than fourteen days after this deadline, by…

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Article L242-18-3 of the French Consumer Code

Where the trader has not reimbursed all of the sums paid by the consumer under the conditions set out in articles L. 224-25-22 and L. 224-25-23, the total amount outstanding is automatically increased by 10% if repayment is made no later than fourteen days after this deadline, by 20% up to thirty days and by 50% thereafter. .

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Article L242-18-4 of the French Consumer Code

Any breach of the provisions of articles L. 224-25-5 to L. 224-25-9 relating to the formation, modification and duration of the contract is punishable by an administrative fine of up to 3,000 euros for a natural person and 15,000 euros for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-18-5 of the French Consumer Code

Any breach of the provisions of articles L. 224-25-10 and L. 224-25-11 relating to the obligation to provide digital content or digital services is punishable by an administrative fine of up to €3,000 for a natural person and up to €15,000 for a legal person. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-18-6 of the French Consumer Code

Any breach of the provisions of article L. 224-25-18 relating to compliance procedures is punishable by an administrative fine of up to €15,000 for a natural person and up to €75,000 for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-18-7 of the French Consumer Code

Any breach of the provisions of articles L. 224-25-22 and L. 224-25-23 relating to the obligations of the professional when rescinding the contract is punishable by an administrative fine of up to 15,000 euros for a natural person and 75,000 euros for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-18-8 of the French Consumer Code

Any breach of the provisions of articles L. 224-25-25 to L. 224-25-26 relating to updates is punishable by an administrative fine of up to 3,000 euros for an individual and 15,000 euros for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-18-9 of the French Consumer Code

Any breach of the provisions of article L. 224-25-28 relating to the suspension of the guarantee period is punishable by an administrative fine of up to 3,000 euros for an individual and 15,000 euros for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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