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Section 2: Provisions specific to contracts with a particular purpose

Article R242-6 of the French Consumer Code

Failing to provide a disabled consumer with the contracts and information they have requested in the form adapted to their disability in breach of article L. 224-2 is punishable by the fine laid down for 5th class offences.

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Article R242-8 of the French Consumer Code

The failure to provide the consumer with an electricity or natural gas supply contract in writing or available on a durable medium under the conditions set out in article L. 224-4 is punishable by the fine laid down for 5th class offences.

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Article R242-10 of the French Consumer Code

The following are punishable by the fine laid down for 5th class offences: 1° Failure to offer the consumer a single contract for the supply and distribution of electricity or natural gas in breach of the provisions of Article L. 224-8; 2° Refusing the consumer the benefit of one or more of the technical services offered by the network operator under the single contract in breach of the provisions of…

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Article R242-11 of the French Consumer Code

The following are punishable by the fine laid down for 5th class offences: 1° Failure to notify the consumer of any proposed changes to the contractual terms and conditions for the supply of electricity or natural gas in accordance with the provisions of Article L. 224-10; 2° Failure to provide this communication with information on the cancellation option provided for in article L. 224-10.

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Article R242-14 of the French Consumer Code

The fact of charging a consumer, for the termination of their electricity or natural gas supply contract, costs other than those explicitly provided for in the second paragraph of article L. 224-15 is punishable by the fine laid down for 5th class offences.

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