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Article R242-1 of the French Consumer Code

Failing to provide the consumer with the information mentioned in 1°, 2°, 3° and 5° of article R. 222-1 and those mentioned in 5° of article L. 222-5 or to communicate them to him without clearly indicating the commercial nature of his approach, is punishable by the fine laid down for fifth-class offences.

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Article R242-5 of the French Consumer Code

The penalties for failure to provide the information required for the distance provision of insurance transactions are laid down by the provisions: -of the Chapter II of Title I of Book I of the Insurance Code for operations carried out by companies governed by the same code; from Chapter I of Title II of Book II of the code de la mutualité for operations carried out by mutual insurers and…

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Article R242-6 of the French Consumer Code

Failing to provide a disabled consumer with the contracts and information they have requested in the form adapted to their disability in breach of article L. 224-2 is punishable by the fine laid down for 5th class offences.

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Article R242-8 of the French Consumer Code

The failure to provide the consumer with an electricity or natural gas supply contract in writing or available on a durable medium under the conditions set out in article L. 224-4 is punishable by the fine laid down for 5th class offences.

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Article R242-10 of the French Consumer Code

The following are punishable by the fine laid down for 5th class offences: 1° Failure to offer the consumer a single contract for the supply and distribution of electricity or natural gas in breach of the provisions of Article L. 224-8; 2° Refusing the consumer the benefit of one or more of the technical services offered by the network operator under the single contract in breach of the provisions of…

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