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Chapter I: Actions in the collective interest of consumers

Article L621-1 of the French Consumer Code

Regularly declared associations whose express statutory purpose is to defend the interests of consumers may, if they have been approved for this purpose pursuant to article L. 811-1, exercise the rights granted to civil parties in relation to acts that directly or indirectly harm the collective interests of consumers. The organisations defined in the article L. 211-2 of the Code de l’action sociale et des familles are exempt from the…

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Article L621-2 of the French Consumer Code

The consumer associations mentioned in article L. 621-1 and acting under the conditions specified in this article may request the civil court, ruling on the civil action, or the criminal court, ruling on the civil action, to order the defendant or the accused, where appropriate under a fine, to take any measure intended to put a stop to unlawful conduct or to remove an unlawful clause from the contract or…

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Article L621-3 of the French Consumer Code

The criminal court seised under the conditions of article L. 621-1 may, after finding the accused guilty, postpone sentencing by ordering him or her, subject to a fine if appropriate, to comply, within a set period, with the prescriptions it determines and which are intended to put an end to the unlawful conduct or to remove an unlawful clause from the contract or type of contract offered to consumers.

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Article L621-4 of the French Consumer Code

In the event that the criminal court attaches a penalty to the adjournment, it shall specify the rate of the penalty and the date from which it begins to run.The adjournment, which may only occur once, may be decided even if the accused does not appear in person.The judge may order provisional enforcement of the injunction decision.

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Article L621-7 of the French Consumer Code

The associations mentioned in article L. 621-1 and organisations proving their inclusion on the list published in the Official Journal of the European Union pursuant to Article 4 of Directive 2009/22/EC of the European Parliament and of the Council of 23 April 2009 as amended on injunctions for the protection of consumers’ interests, may take action before the civil courts to bring about the cessation or prohibition of any unlawful…

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Article L621-8 of the French Consumer Code

When a case is referred to the court under article L. 621-7, the judge may order, where appropriate under penalty, the removal of an unlawful or unfair term in any contract or type of contract offered or intended for the consumer or in any contract being performed. The associations and bodies mentioned in article L. 621-7 may also ask the judge to declare that this clause is deemed not to…

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Article L621-9 of the French Consumer Code

On the occasion of an action brought before the civil courts seeking compensation for harm suffered by one or more consumers as a result of acts that do not constitute a criminal offence, the associations mentioned in article L. 621-1 may act jointly or intervene to obtain compensation for any fact that directly or indirectly harms the collective interests of consumers and, where appropriate, request the application of the measures…

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Article L621-10 of the French Consumer Code

The Public Prosecutor’s Office may produce before the court seised, notwithstanding legislative provisions to the contrary, any investigation reports or minutes in its possession, the production of which is useful to the resolution of the dispute.

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