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Article L224-58 of the French Consumer Code

When they offer to provide a connection following the provision of a telephone number, directory enquiry providers are obliged to inform the consumer of the tariff for this connection. This information must be provided systematically and prior to the consumer’s express acceptance of the contact offer.

Original in French 🇫🇷
Article L224-58


Lorsqu’ils proposent d’assurer la mise en relation à la suite de la fourniture d’un numéro de téléphone, les fournisseurs de renseignements téléphoniques ont l’obligation d’informer le consommateur du tarif de cette mise en relation. Cette information doit être fournie systématiquement et préalablement à l’acceptation expresse de l’offre de mise en relation par le consommateur.

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