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Article L242-9 of the French Consumer Code

In criminal proceedings brought against the seller, service provider or direct seller, pursuant to the provisions of articles L. 242-5 to L. 242-7-1, a consumer who has brought a civil action shall be entitled to claim before the criminal court a sum equal to the amount of the payments made or the instruments subscribed, without prejudice to any damages.

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Article L242-10 of the French Consumer Code

Any breach of the information obligations set out in articles L. 221-5, L. 221-6, L. 221-8, L. 221-11, L. 221-12 to L. 221-14 is liable to an administrative fine of up to €15,000 for a natural person and €75,000 for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-11 of the French Consumer Code

Any failure to comply with the obligations to confirm the contract and, where applicable, the medium chosen by the consumer, as defined in Article L. 221-13, is liable to an administrative fine of up to 15,000 euros for a natural person and 75,000 euros for a legal person. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-12 of the French Consumer Code

Any failure to comply with the obligations set out in article L. 221-16 in relation to telephone canvassing and commercial prospecting is punishable by an administrative fine, the amount of which may not exceed €75,000 for a natural person and €375,000 for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-13 of the French Consumer Code

Any breach of the provisions of articles L. 221-18, L. 221-21 and L. 221-23 to L. 221-27 governing the conditions for exercising the consumer’s right of withdrawal and its effects, is punishable by an administrative fine of up to €15,000 for a natural person and up to €75,000 for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-14 of the French Consumer Code

Any breach of the provisions of article L. 221-17 relating to the ban on masked numbers in telephone canvassing is punishable by an administrative fine of up to €75,000 for a natural person and €375,000 for a legal entity. This fine is imposed under the conditions set out in Chapter II of Title II of Book V.

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Article L242-14-1 of the French Consumer Code

Where a fine is imposed pursuant to Articles L. 242-10 to L. 242-13, following a request for mutual assistance provided for in Article L. 511-10 relating to a large-scale or EU-wide infringement, pursuant to Article 21 of Regulation (EU) 2017/2394 of the European Parliament and of the Council of 12 December 2017 on cooperation between national authorities responsible for the enforcement of consumer protection laws, its amount may be increased…

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