Chapter I: General obligation to provide pre-contractual information

For the purposes of 1° and 3° to 6° of article L. 111-1, the trader shall provide the consumer with the following information: 1° His name or company name, the geographical address of his establishment and, if different, that of his registered office, his telephone number and his e-mail address; >The terms of payment, the conditions of use and the conditions of the contract 2° The arrangements for payment, delivery…

For the application of the provisions of Article L. 111-2, in addition to the information provided for in Article R. 111-1, the trader shall communicate to the consumer or make available to the consumer the following information: 1° The status and legal form of the business; 2° Contact details for rapid and direct communication with the company; > 3° Where applicable, the company’s registration number in the Trade and Companies…

Any trader providing a service shall, on request, provide the consumer with the following additional information:1° Where the price is not determined in advance by the service provider for a given type of service, the price of the service or, where an exact price cannot be indicated, the method of calculation enabling the recipient to verify it, or a sufficiently detailed estimate ;2° In the case of regulated professions, a…

Under the provisions of the first paragraph of Article L. 111-4, the information provided by the manufacturer or importer of movable property to the professional seller, relating to the period during which or the date until which spare parts essential for the use of the property are available, shall appear on any commercial document or on any durable medium accompanying the sale of movable property.

For the purposes of Article L. 111-4, the following definitions apply: “Portable computer”: a computer specially designed to be portable and to be able to operate for long periods of time with or without a direct connection to an alternating current source. Laptop computers use an integrated screen with a visible diagonal measurement of at least 22.86 cm (9 inches) and can operate on an integrated battery or other portable…

Manufacturers and importers of portable computers with the exception of tablet computers, slate computers and so-called mobile thin client computers, shall ensure: 1° From the date of placing the first unit of a model on the national market, the availability of the following spare parts for that model: a) Mass storage components (HDD – SSD); b) Display devices; c) Batteries; d) Power connectors; e) Chargers ; 2° No later than…

Manufacturers and importers of multifunction mobile telephones shall ensure: 1° From the date on which the first unit of a model is placed on the national market, the availability of the following spare parts for that model: a) Display devices; b) Batteries; c) Front cameras; d) Back cameras; e) Chargers; 2° No later than two years after the date on which the first unit of a model is placed on…

I.-For the application of article L. 111-4-1, the following motorised DIY and gardening tools are subject to the provisions of this article: 1° Ride-on lawnmowers, walk-behind lawnmowers or robotic lawnmowers; 2° Chain saws; Hedge trimmers 3° Hedge trimmers; 4° Brushcutters; 5° Power tillers and rotovators; 6° Vegetable shredders; 7° High-pressure cleaners; II – Manufacturers and importers of the motorised DIY and gardening tools mentioned in I, with the exception of…

I.-For the application of Article L. 111-4-1, the following sports and leisure articles are subject to the provisions of this article: 1° Bicycles, as defined in Article 1 of Decree no. 2016-364 of 29 March 2016 setting safety requirements for bicycles; 2° Electrically assisted bicycles, as defined in 6.11 of the article R. 311-1 of the Highway Code ; 3° Non-motorised scooters; 4° Leisure tents; 5° Table tennis tables; >…

I.-For the application of Article L. 111-4-1, motorised personal mobility devices, as defined in 6.15 of Article R. 311-1 of the Highway Code, are subject to the provisions of this article. II – Manufacturers and importers of motorised personal transport equipment shall ensure that: 1° From the date on which the first unit of a model is placed on the national market, the availability of the following spare parts: a)…