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Article L222-12 of the French Consumer Code

Exercising the right of withdrawal automatically terminates the contract of sale or provision of services.If the goods or services to be financed are not sold at a distance and the consumer, by express request, seeks immediate delivery or supply of the goods or services, exercising the right of withdrawal shall not automatically entail termination of the contract of sale or provision of services unless it occurs within three days of…

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Article L222-13 of the French Consumer Code

Contracts for which the withdrawal period defined in article L. 222-7 may not be started by the parties before the end of this period without the consumer’s agreement. Where the consumer exercises his right of withdrawal, he may only be required to make proportional payment for the financial service actually provided, to the exclusion of any penalty. The supplier may only require the consumer to pay for the service referred…

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Article L222-14 of the French Consumer Code

The consumer credit agreements provided for in Chapter II of Title I of Book III may not, even with the consumer’s agreement, begin to be performed during the first seven days, except in the case of the assigned credit agreements referred to in Article L. 222-11, which may not begin to be performed during the first three days.

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Article L222-15 of the French Consumer Code

The supplier shall reimburse the consumer as soon as possible and no later than thirty days for all sums received from the consumer under the contract, with the exception of the amount mentioned in the first paragraph of article L. 222-13. This period begins on the day the supplier receives notification from the consumer of his wish to withdraw.

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Article L222-16 of the French Consumer Code

The provisions of article L. 34-5 of the French Post and Electronic Communications Code are applicable to financial services.The distance communication techniques intended for the marketing of financial services other than those mentioned in article L. 34-5 of the French Post and Electronic Communications Code may only be used if the consumer has not expressed his opposition.The measures provided for in this article must not entail any costs for the…

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Article L222-16-1 of the French Consumer Code

Direct or indirect advertising sent by electronic means to clients who are likely to be non-professional, in particular potential clients, relating to the provision of investment services concerning financial contracts defined in article L. 533-12-7 of the Monetary and Financial Code is prohibited. It is also prohibited to directly or indirectly advertise by electronic means with the aim of inviting a person, by means of a response or contact form,…

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Article L222-16-2 of the French Consumer Code

Any sponsorship or patronage operation is prohibited where its purpose or effect is direct or indirect advertising in favour of: 1° Investment services relating to the financial contracts defined in Article L. 533-12-7 of the Monetary and Financial Code; 2° Digital asset services within the meaning of Article L. 54-10-2 of the same code, with the exception of those for the provision of which the sponsor or patron is approved…

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Article L222-17 of the French Consumer Code

Specific rules relating to the distance supply of insurance transactions a consumer are also laid down by the provisions: – Chapter II of Title I of Book I of the Insurance Code for operations carried out by companies governed by the same code;– Chapter I of Title II of Book II of the Mutual Code for operations carried out by mutual societies and unions of mutual societies governed by the…

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