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Article L112-7 of the French Consumer Code

Any operator of a voice communications service within the meaning of 7° and 15° of Article L. 32 of the French Post and Electronic Communications Code is obliged to offer consumers, when they subscribe to a voice communications service, an offer in which calls from the network to which the consumer has been connected by his operator and to the national territory are billed by the second, from the first…

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Article L112-8 of the French Consumer Code

Businesses whose turnover exceeds a threshold defined by decree shall make the telephone number for receiving a consumer’s call with a view to obtaining the proper performance of a contract concluded with a professional or the handling of a complaint accessible to deaf, hard of hearing, deafblind and aphasic people by providing a simultaneous written and visual translation service defined in IV of Article 105 of Law 2016-1321 of 7…

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Article L112-9 of the French Consumer Code

Retail businesses with a sales area of more than 400 square metres ensure that clean reusable or reusable containers, replacing single-use packaging, are made available to the end consumer, free of charge or against payment, as part of the sale of products presented without packaging.

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Article L113-1 of the French Consumer Code

The manufacturer, producer or distributor of a good marketed in France shall provide consumers who so request and who are aware of serious evidence casting doubt on the fact that this good has been manufactured under conditions that respect international conventions relating to fundamental human rights, with any information they have relating to one of the following elements: geographical origin of the materials and components used in manufacture, quality controls…

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Article L113-2 of the French Consumer Code

If the transmission to the consumer of information, pursuant to article L. 113-1, is such as to seriously compromise the strategic or industrial interests of the manufacturer, producer or distributor concerned by the request, the latter may decide not to pass it on, provided that it gives reasons for doing so.

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Article L113-3 of the French Consumer Code

Retail shops of more than 400 square metres that sell foodstuffs shall make available to consumers, throughout the year, clear and legible information relating to the seasonal nature of the fresh fruit and vegetables they offer for sale. This information may be displayed electronically. Detailed rules for the application of this article shall be laid down by regulation, in particular for fruit and vegetables produced under glass, taking into account…

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Article L113-4 of the French Consumer Code

Any failure to comply with the display obligations set out in article L. 113-3 is punishable by an administrative fine of up to €3,000 for a natural person and up to €15,000 for a legal entity. This fine is imposed in accordance with the conditions set out in Chapter II of Title II of Book V. >.

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